I was a regular customer with Rosegal
I was a regular customer with Rosegal, but will be, no more. , I am disgusted with this company over a purchase made last year and still haven't got, all I've had is one excuse after the other. I bought a christmas jumper in November 2019, today 29th January 2020 I am still waiting to receive my parcel. Fed up communicating with them as their story changes each time, the latest is they cant refund my money until they get feedback from their supplier, this I was told in early January 2020. When I pointed out they should continue their investigation at their own cost and refund my money as I a) still have no jumper! b) am out the money and postage for this invisible jumper! and c) what on earth would I do with a Christmas jumper in January 2020!! Will never shop with them again.
