Good quality and follow up.
The futon cover is nicely made and was delivered quickly. I’m glad they contacted us to follow up on the order to discuss the size and based on their recommendation we downsized to get the best fit. Unfortunately when we took the cover out of the sealed bag it had a couple of brown marks on the natural cover. When they were made aware of the issue they were quick to react and offer options to rectify the situation. We are very satisfied with the cover and I would definitely use them again and recommend. They appear to be a company who prides themselves in quality products, service and customer satisfaction.