Poor Customer Service, Products don't last
The company has terrible customer service. Gardyn products do not last very long even with care. My wife just signed up with the annual service to have pods mailed each month where you prepay for the entire year in advance (approx. $400). Well the unit failed 30 days after signing up. The unit was brand new just over 12 months ago. So what does Gardyn offer - a slight discount a brand new unit (13 months after a new one failed). Then they told us to pound sand regarding the $400 annual prepayment for the pods. Are you kidding me???? No prorated refund especially when their unit completely failed after just more than a year of use. What a horrible company! I recommend you steer clear of Gardyn at all costs. First of all, it is not cost effective. It is more of a hobby for those interested in gardening. Secondly, you are dealing with a greedy company that sells inferior products. Very disappointing to say the least. We will never do business with Gardyn again.
