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Paul

United Kingdom

1 Reviews
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1 review

Chuwi

Don't buy CHUWI

Don't buy CHUWI. Stay away from this company! They are based in China, which makes absolutely everything incredibly difficult once you need real support. If you expect their products to last more than a year, you’re on your own — they will not cover anything, not even if you’re willing to pay for after-sales service. I bought a CHUWI CoreBox X with an Intel Core i7 (not a cheap device by any means), and when I reached out for support, this was literally the reply I got: > “Chuwi offers support via email for consultations and after-sales support and 1 year warranty on its products. Sorry, your order #8909 is out of warranty. We are unable to offer further service for your order. Hope for your understanding.” Unbelievable. No help, no options, no willingness to offer paid repair — nothing. Just a flat “out of warranty” and goodbye. Extremely disappointing experience. I will never buy from them again.

2025-11-15