Chuwi

KingFuc PentagonGermany · 1 review · Experienced 2026-10-01 · Posted 2026-10-01

Cunning hucksters sell substandard or…

Cunning hucksters sell substandard or outdated rubbish. It’s disgusting.

I was a little hesitant for obvious…

I was a little hesitant for obvious reasons. Its a great little laptop, way lighter than i thought it would be, quick, quiet and the screens great. It restarts and shuts down a little slow for some reason but first world problems. The 130v Intel gpu isn't super powerful but not bad either, drop some settings turn on XeSS frame gen and i get anywhere from 30-90fps in games (diablo 4, baldurs gate 3, wardogs, runescape dragonwilds). Happy with purchase

Slow to ship the parcel

The process to ship a machine is very slow and even after days and talking with support the only thing so far is the label to send the machine but there is no machine neither a due date for delivery

Francisco CastilloSpain · 4 reviews · Experienced 2026-07-20 · Posted 2026-08-27

I was scammed by them

I have been buying several times for myself and I was happy with the quality of the devices, then I moved also to use it for my business. All is good untill you need them, they don't reply at all and if they do is not to solve anything, but to say that someone else will some day. I've been stuck with them for over 6 weeks, I paid over 500€ for a laptop, nothing came and no response from Chuwi, my money is as good as gone now. Make no mistake, they sell good products but is a wild bet, if the product comes damaged, there will be no one there to assist you, you may as well burn that money for what is worth.

Quick, smart, and reliable team

Thank you, guys, for the great laptop and for your thoughtful approach to fulfilling the order

Very easy to buy

I love the overall form

I love the overall form, compact yet powerful, silent running, really fast to start up and close down and easily handles the programmes I run on it. Pleased and very happy with my purchase. Ordered on a Sunday and delivered on a Thursday, absolutely brilliant.

Upgrade.

I have had one of your laptops for years and when I decided to upgrade and replace it I had no hesitation but to choose your brand again. I'm sure that have made the right choice.

Product failed after 8 months

Product failed after 8 months. I returned the product under factory warranty. They received my pc and have verified that it has been repaired, but have not returned it. I have sent emails to chuwi service and have been ghosted. The only response has come from an email I sent to the American sales office. This has been going on for months.

Good product

good product

Scam warning! Brand new laptop faulty, paid to return it, and CHUWI made it disappear!

My brand new CoreBook Air arrived with a defective touchpad — random right-click events out of the box. CHUWI accepted it for warranty repair and gave me their German return address. I paid the shipping myself, and the courier confirmed delivery. The laptop then vanished. For weeks CHUWI told me their warehouse was "searching" for it. I sent the signed proof of delivery. Their final answer was that nobody there signed for it and that I should chase the courier myself. Since I asked in writing for either a replacement or a full refund, there has been complete silence. The result: CHUWI has my money and my laptop, and takes responsibility for neither. That is not just terrible customer service — it looks like an attempt to defraud a customer! Definitely not worth buying poor quality laptops from dodgy companies like CHUWI.

Immediate response

Immediate response, packaging, rapid delivery and ease of operating once received.

Chuwi faithful user.

I now have three Chuwi computer items and I choose this brand because I can trust the products and the manufacturer.

Easy Transaction

The transaction, including payment, was relatively easy. The shipment tracking was also great. The shipment arrived on time as per the tracking infomation.

Moshe ShiravIsrael · 2 reviews · Verified · Experienced 2026-05-14 · Posted 2026-05-23

prompt shipment

prompt shipment - excellent product!!!!

It's nice and good quality.

It's nice and good quality.. And came fast. Thank you

Great service and response to emails

Great service and response to emails. Product is good.

Your commitment to delivery within…

Your commitment to delivery within stated timing is great. The product is well packed and logistic service provider is very responsible to keep me updated.

Chuwi Purchase Experience

Communication throughout the purchase and delivery were excellent.