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Electronics & Technology

Chuwi

ClaimedCollecting reviews

478 reviews

3.3478 reviews
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About Chuwi

Data updated
Website
www.chuwi.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
16% (29/176)
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About this business

CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...

Written by the business, not verified by us.

Is Chuwi legit?

Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

I am from India

I am from India. I ordered my chuwi laptop from China. It got delivered seamlessly. Custom clearance and everything very so smooth and everything was handed by DHL (chuwi’s shipment partner). Guys go ahead and buy it. Also remember if you are importing in India you have to pay around 7,000 to 8000 INR more apart from product cost due to shipment charge and customs clearance fee. But best laptop and best delivery.

Tried to start my chewi laptop and it…

Tried to start my chewi laptop and it asked for my password. I never gave it a password. Tried to use my old password for my other computer but that didn't. It asked three test questions to answer. I never gave them any questions and they said the questions I answered were wrong. This is a piece of junk

no longer be able to provide repairs, warranty services, or technical assistance for these devices I

I hope this message finds you well. We would like to inform you that the service support for Chuwi products has been officially discontinued in India. As a result, we will no longer be able to provide repairs, warranty services, or technical assistance for these devices within the region. We understand that this may cause inconvenience and recommend exploring alternative service options or authorized support channels outside India, if needed. Please feel free to reach out if you have any questions or need further clarification. Warm Regards, Team Chuwi India

Chuwi is now asking me to wait until…

Chuwi is now asking me to wait until mid-February to ship a replacement for a unit they received 20 days ago (Jan 3rd). This is absolutely unacceptable for a €1,932 professional workstation. I am moving forward with the official bank chargeback and dispute process immediately."

@ChuwiGlobal Immediate solution for…

@ChuwiGlobal Immediate solution for Order #ES7176! Laptop delivered Jan 3 (CZ041983445ES). 20 days of silence after promising 5-day replacement. It’s a 1,932€ work tool. Tracking NOW or VISA chargeback starts today. @chuwi_official #Chuwi #Scam #ConsumerRights

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