Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
Written by the business, not verified by us.FYTOO (fytoo.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, frequently praising the wonderful selection of fashionable eyewear available. Customers consistently note that the online ordering process is remarkably smooth and simple, while the overall product quality easily exceeds expectations. Consumers also highlight the exceptionally responsive customer service team, which always goes above and beyond to assist buyers with any questions. Some reviewers were not happy with delivery delays and described frequent instances of packages getting lost in transit before finally arriving. A few other people also felt that receiving incorrect prescriptions or poorly fitting frames created genuinely frustrating experiences that required extra support.
Auto-generated from all reviews of this business. For reference only.I’ve purchased several pairs of glasses from FYTOO over the years. The product and price is fantastic. I had an error with a recent order and it was quickly rectified. All you can ask when accidents happen. I will definitely be purchasing more and highly recommend them!!
We had an uncommon situation happen with our delivery. Right away my purchase was replaced and escalated and the delivery was upgraded. Thankyou
Customer service representative Summer was awesome! Quick response time to my question and resolution within the same communication.
I’ve ordered quite a few pairs with progressive lenses. They are spot on every time. The transition lenses are even quick to turn into sunglasses and back. When I got a deal on lenses customer service reached out super fast to help me. I’ll use them for all my eyeglass needs. Highly recommend for quality, selection and customer service.
I had issues they rectified them and went far and over the top
Since years a happy customer - very fine and kind customer service
Excellent products and costumer service. The frames are much more fashionable than other companies.
The glasses arrived quickly. I gave them away because they said xl, but were too narrow and there was no way to adjust them, and no give in the hinges. The girl I gave them to really likes them, though.
We sincerely apologise for the inconvenience caused. The detailed dimensions of the frames are marked on our website. We have included a screwdriver with your order; you can use it to adjust the temples. To help you solve the problem, our agent has got in touch with you. We will certainly sort this out for you.
I had an issue with my order that required some additional communication with FYTOO, and I really appreciate the way their customer service team worked with me to find a solution. Aya was responsive, patient, and willing to work with me throughout the process. There were mistakes along the way, but I appreciate that FYTOO acknowledged the situation and made an effort to make things right. Good customer service is especially important when an order doesn’t go exactly as planned, and I appreciate the assistance I received.
My product never showed up. I contacted FYTOO and received an answer immediately. I was informed the frames I wanted were out of stock and asked to choose a different one. I looked but did not see any I wanted. I was told afterwards the original ones would be in stock later so I chose to wait in which I received an email recently and wrote back. I’m now awaiting my product. I’m excited. I’m not disappointed because this could have happened to anyone. I’m glad FYTOO made it right as stated they would.
Great Value and Quality . I order a pair of glasses and realized I entered the wrong P.D. Value. I contacted Customer Service and they corrected the prescription. I have gotten Great Service each time I ordered. I have bought 8 pair in total. I've gotten many Compliments. I will be a Repeat Customer!
I have never been disappointed by their service. Just once the glasses were built slightly bent and they deny me immediately another pair at no cost for me. Highly trustworthy brand.
This is my first purchasing glasses from FYTOO and it was great. They have a wonderful selection of glasses from different styles, colors, patterns and sizes. Purchasing prescription glasses was simple to do and the shipping process was fast and efficient!
The Olivia has been helping me and she has been very polite. The frames I chose didn't work for me and she was happy to offer me suggestions to correct this.
Love my new glasses! They look amazing, fit perfectly, and the quality is great. I’m very happy with my purchase and would definitely recommend them!
I been ordering my family’s glasses on Fytoo for the last few years and they never fail my expectations! Love the quality of the frames and the variety of styles. The shipping is pretty quick. I definitely recommend and whenever you need to reach customers service they answer pretty quick and resolve your issues efficiently. You must try them out once you do you will continue to buy from them like I have.
My order came in a timely manner and the quality is great!
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