Normally I would have given 5 stars
Normally I would have given 5 stars. This company makes excellent products for which they charge premium prices and while what happened with the mail was Not their fault the responses via email didn’t sit well with me for some reason. Turns out the mail carrier delivered/placed the package in the wrong mail box (I live in a huge condo complex) and having had this experience a couple times in the past I maybe should have waited a day or two before saying something but because their follow up email states -if you did not receive your package please let us know!- I let them know…it was the tone of the response that sort of rubbed me wrong, like they can help but don’t want to do to the work it takes so please wait a few days to see if it shows up. With all the mail theft we had been having and that has been happening all over that set me on edge especially when the carrier says it was delivered. I did wait a few days and luckily it did get sent to the wrong person who instead of returning to me personally (we normally do this here) turned it to the main office and they then called and let me know. So fine that worked out thankfully -again not the frenchie store’s fault. The harness is great though a little big still despite the measurements, which is fine as she is still growing. What does concern me a bit it the snap buckles. They are a bit lose and jiggle. Maybe because they are metal I am not sure? I have had them a couple times be cock eyes upon returning from a walk as well so I am hoping this is not defective but they have not come lose. Because the harness is a bit lose on my dog I can’t give a good or bad as to the pulling aspect for thsi but have had other harness in the past with front d rings and they do work to stop pullers so I can’t wait for her to grow a bit more for this to be more effective. Overall however great product…