Frenchie Store pet supply - Shop Organic Frenchie pajamas, French Bulldog clothing, front D ring harnesses, leashes, dog hoodies, and more specifically tailored to French Bulldogs unique sizing needs and health.
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Is Frenchiestore legit?
Frenchiestore (frenchiestore.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the durable quality, wonderful materials, and adorable designs of the harnesses and apparel made specifically for their pets. Many individuals note that the items fit their dogs exceptionally well and continue looking great even after years of daily use.
Some reviewers were not happy with sizing discrepancies, mentioning that products frequently arrived too small despite carefully following the provided size guide. Additionally, a few other people also felt that the strict return policies and flat refusal of exchanges caused unnecessary frustration when trying to correct orders.
Auto-generated from all reviews of this business. For reference only.
I ordered the correct size based on measurements, following your guidelines...my frenchie's head would not fit through opening! You said no returns...so i trashed it! Waste of money! Neck opening should be adjustable. Would never recommend!
Beware! Received my harness but my Frenchie's head is too big. They do not take returns or exchanges. My Frenchie's neck and chest measurements fit within their guidelines on size. Pissed that they won't even exchange. They should be asking for head diameter!
This review is difficult to write because we’ve been loyal customers for a long time. We own around 12 of your harnesses, and until our last two orders, we’ve had nothing but great experiences.
Unfortunately, one of our recent harnesses had a clasp that broke the very first time our Frenchie wore it. We understood that defects happen and didn’t make a big issue out of it.
Then we ordered another harness in the exact same size (Large) as the other 12 we own, but this one is dramatically larger and doesn’t fit our dog at all. The sizing is clearly inconsistent.
We reached out to customer service, not asking for a refund, but simply requesting an exchange for the correct size. Despite our long history as repeat customers and the obvious sizing issue, we were told that all sales are final and they refused to help.
That’s what is so disappointing. We weren’t trying to return a used product or get our money back—we simply wanted a properly sized replacement. Companies earn loyal customers by standing behind their products when something clearly isn’t right.
We have always loved this brand, which makes this experience even more frustrating. Losing a loyal customer over a simple exchange is disappointing, and I hope the company reconsiders how it treats repeat customers when genuine issues arise.
This is by far the worst company I have ever done business with. I haven’t received a response to my messages, nor have I received a refund. I will be filing a complaint. Buyer beware. I don’t believe this is a legitimate company.
I received my harnesses and i was very disappointed..
I received my harnesses and i do realize your polices,but they were way too small for my frenchie. All i wanted to do was exchange them and you wouldn’t even do that. They weren’t cheap and i bought 2 sets.. that was upsetting . I’m sorry but i was very disappointed..
Terrible client service and breaking customers rights …
The store provides incorrect measurement for its goods - I’ve seen many other clients complain of it in feedback , and the store ignores customers feedback and refuses to accept back the goods , breaking the clients rights . Worst shop and service I’ve ever had to deal with . Really worst .
As a buyer for every dog store in Carmel Cali for 10+ years these are the best fitting and thoughtfully made high quality harnesses and clothing, I’m so impressed and I’m in love with my purchases!! Thank you!!! ^[•@-]^
Received the wrong size collar and it won't be corrected.
I ordered two size small dog collars and the matching leashes. I receive the cactus collar in a large size. I emailed the company and told them of their mistake and they said to bad. They won't do exchanges or send me the right size. I am very unhappy with this. The collar was cute too. I have a leash now that doesn't go with any of the collars we have.