Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
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Is Sleepypod legit?
Sleepypod (sleepypod.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 27% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-06.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the pet carriers and safety harnesses are exceptionally sturdy, very comfortable for animals, and well-suited for safe car travel. Additionally, many customers strongly appreciate the straightforward online ordering procedures, fast shipping times, and responsive customer support teams whenever assistance is necessary. People often emphasize how secure their pets feel during trips.
Some reviewers were not happy with inconsistent sizing, unexpected mechanical defects, and straps or fasteners breaking during regular use. Other users also encountered significant difficulties adjusting the buckles properly or experienced poor product fit for specific dog body types.
Auto-generated from all reviews of this business. For reference only.
If your cat doesn't like the carrier - good luck with this one. Basically impossible to keep it open without using your hands, so you'll be trying to hold it open with one while trying to manage your struggling cat with the other. Missed two vet appointments already trying to work with this carrier. Useless overpriced garbage.
If you need to do a return or exchange this company does not answer the phone and the return and exchange program sent me on a loop. I spent $100 on a useless harness.
FLAWS NEVER FIXED FROM 10 YEARS AGO - SAFETY ISSUES
This is my second sleepypod mobile pet bed. My first dog easily chewed the zipper, which should be hidden - first safety issue. I bought another because of the crash test rating, but I am very disappointed by the restraint tether. The tether attachment is plastic, and when my puppy pulled against it, it separated. This has happened twice. Because it would be easily ingested, the tether has now been removed, which is not a good thing. A restraint system in a pet car carrier should be the most secure part of the product, and this design does not give me confidence. Owners should be aware of this before relying on it for car travel. I had also forgotten how very hot it is inside the mobile pet bed in a car. My CKCS is easily overheating even with the AC on full blast. Black inside and netting isn't a great option.
Did not work for my deep-chested dog. She slipped out of it (within about 5 minutes) and seemed uncomfortable almost immediately. I followed up with a personal trainer, confirmed the fit was wrong, and then a SleepyPod representative informed me the return window had passed. I'm posting this so other deep-chested dog owners can know that this harness may not be a good fit for your dog. I read this is a common issue for deep-chested dogs.
I spent $400 to get all of my dogs Sleepypod harnesses, and now I feel extremely foolish because I fell hard for their marketing to responsible dog owners!! The harnesses never worked properly, not even once.
Even though I got the correct fit for my dogs, the Sleepypod was not compatible with my cars seatbelts. When I contacted customer service, they told me I would have to get a different car. And this is for a normal, run of the mill SUV!! But the truth is, it didn’t work in any vehicle I tried it in.
So I settled on just using the harnesses for my dogs for walks but not buckling them in while I looked for another car harness (because the build of the harness looked decent enough) and if I wasn't going to be able to return them
maybe I could at least use them for walks. THEN the quality issues started!! The inner core of the harness gets twisted as your dog wears it and there is no possible way to get inside the harness and fix it. The Velcro located on the sides of the harness starts falling apart and becomes threadbare after only a few months of use. The reflective strip on the side of the harness that reads “PPBS” peels off and starts flaking everywhere. And the buckles will never stay tightened so the whole thing is just way too big if you don’t adjust it every time. Overall, this is a terrible product. The fit is SO weird and the quality is terrible even with light use.
Stay away!
Sleepypod is a very nice company, until you buy the product. Then they disappear, so if you want some help to change a product to a different size or send it back, nobody answers. And obviously, their harness sizing guide and AI doesn't work.
I am extremely disappointed with Sleepypod’s customer service.
I was about to place an international order worth over $600 for three Clickit Range harnesses and matching leashes. Before completing such a significant purchase, I simply asked whether they offered any discount or promotion for large orders.
I contacted them twice, both through their website chat and by email.
I received no reply at all.
I wasn’t asking for anything unreasonable. I only wanted to know if there was any available discount before spending hundreds of dollars with the company.
For a premium brand selling high-end safety products, I expected at least the courtesy of a response. Ignoring a potential customer who is ready to spend more than $600 is simply unacceptable.
Excellent products may deserve an excellent reputation, but customer service is also part of the experience. Unfortunately, in my case, there was none
Great product! This carrier is a great fit for my chiweenie. The carrier is roomy and comfortable. Although I will use this carrier for my dog, it seems especially good for cats. My family member’s cat crawled into it immediately. I think she liked the dark, tunnel-like design
Love the safety harness for my dog. The first one I ordered was a bit small so a quick and easy exchange has my dog riding safely in style. The color is bright and makes it easy to find.
My two dogs use Sleepypod harnesses. Its well constructed, easy to adjust, easy to use, keeps my dogs secure in the vehicle. This one came with a new S clip which I have not tried as I still use the old ones. Had to replace one harness as friends who looked after one of my dogs let her chew on it. They are quite pricey but safety comes first.
My GS is a handful. She can get out of anything and after 5 different brands and systems, I tried Sleepypod. Fantastic!!! Sorsha is comfortable and the system is proven to distribute pressure in case of a vehicle accident. I couldnt have asked for anything better than peace of mind. Thanks Sleepypod!
We had one ‘**ll’ of a time getting our 75 pound and 85 pound - nine (9) month old - lab pups to sit in the back seat of my husband’s Jeff Wrangler this afternoon. We followed all your directions. The harnesses fit beautifully. However, when it came to securing them into the seat belts, the pups ended up all tangled up and twisted the seatbelts. It was an absolute disaster to drive them to their Vet appointment today. I guess it is nice for you to show a very small dog able to sit comfortably in the harness/seatbelt on your video. Are big dogs able to do the same? I will call you tomorrow to see if there is a solution - otherwise these contraptions will be returned to you…. It was exasperating to deal with these today!!!
My dog harness has a few issues:
- big and bulky on my dog, despite measuring it and getting the appropriate size
- it doesn't have a loop on the front/chest which is important for leashing my dog when we are walking
- when the seat belt is through the back of it my dog can barely lay down and just why is the whole time in the car because she has to sit
I was sent the incorrect sizes for my sleepy pod inserts. I have emailed you and haven’t heard anything back. I love my sleepy pods, but am hoping for a response regarding the inserts.