Happy & Polly

quality is so poor

quality is so poor, the wood on cat tree came misaligned and the basket already peeling off as soon as we got it. reached out to customer service multiple times and never received a reply.

Soft and gorgeous!

So impressed by the quality of the cat tower. Soft, easy to assemble, and my kitty loves it so much. Took a while to receive it, but totally worth the wait. Thank you so much!!

I Think I'm a Fangirl Now! 🧡💚

I need to tell you about how sweet and helpful customer service was, okay! I emailed H&P because I was interested in purchasing a cat tree and got a discount code via email. I was excited, because it was something that I'd wanted to purchase for a *very* long time. But! The coupon code didn't work. I was confused, and reached out to customer service via email. And wouldn't you know it, these absolute sweeties got back to me and offered help with troubleshooting the matter. Turns out, we figured out that the coupon code had expired! Not only did Sini offer help with solving the issue of not getting the discount, but they also expedited my shipping so that I could have my first Happy & Polly cat tree to decorate my very lonely home office with. So now! I'm funneling the discount into the next purchase via a tip. Because thank you. You're all incredible. <3

Super happy with our cat tower

Super happy with our cat tower. It is well made and sturdy and our cats love it!

I love the plant based tofu litter

I love the plant based tofu litter. My baby boy came from using Pretty Litter and I liked it because it would track his health through his urine but, I found out crystal litter is bad for him and it was causing him asthma so I did my research and found the absolute game changer. I love the smell of tofu litter. The coffee beans do a great job at masking the scent. Hands down best litter. I am in love and I know he is so happy too. I love the clumping and how fast the delivery process is. The prices are great and I know that I found his go to litter. Couldn’t be more grateful 100/10

Blind Box not worth purchasing

I probably would give this four stars, but I ordered a Blind Box, which had pictures of really nice potential products ..... only to get a cheap one that I would not have bought. So, if you suspect that the company is just using this as a way to dump products that ppl don't want, you're correct. Boo. The cat tree I ordered was super cute and looked just like the picture. It's ok in design. It should be heavier on the bottom, and I'll need to add a support or two myself in wobbly places. The instructions are barely useful, with only vague pictures. Making these larger, and adding more details would add roughly 5 cents to the cost. I've been assembling cat tree's for years, but most ppl haven't. Overall, the tree is cute as pictured but just ok quality and stability. The Blind Box is disappointing.

Good company

Love my purchase

Love my purchase! Thank you for the unexpected cool enamel pin!! Really appreciate it!!

Cat Tree: Great, Shipping: Ehhhh

The cat tree was so pretty and vibrant! My cat loves it! Only complaint I have is that the package came torn opened on one side, cat tree was not damaged though.

Good communication

Good communication, this is the best litter

Love the tree, hope my kitties do too

I cat sat for someone who had this cat tree and fell in love with it. My cats are warming up to it slowly… they liked the ‘carpeted’ one they had prior to this but I did catch the 1 yr old lounging in the sling bed so… I’m hoping they’ll use it as much as they used their old one. Fingers crossed!

I cannot say enough good things

I cannot say enough good things. Our baby girl absolutely loves the cat tree and the flower bed we bought for her. Both are made with quality ingredients. Best cat items ever!

Cute but did not last long enough

This cat tree was very cute and was good for a couple weeks, but the top part of the tulip cat tree broke and the screws stripped out of it and cannot be fixed. Would not recommend solely based on price for what you get.

The tofu litter is so WORTH IT

I have 3 cats, all are extremely picky in their own ways. I have tried EVERY non clay litter on the market and haven’t found anything close to how awesome the tofu litter is. I use to spend $100 every month for litter and now i spend half that with litter still left over at the end of the month! This stuff has no dust, it clumps amazingly and my cats don’t have any fuss about it. Plus the auto order makes it so I don’t even have to think about it and I get a discount?? Who would wanna miss that!

Cat proof to destruction!!

Great product. My cats love this fountain and the best part is it’s soo heavy and my Persian cat cat tear it all apart and spill the water and knock it over!! 10 out of 10 worth the money.

Theresa DoyleUnited States · 2 reviews · Verified · Experienced 2025-09-29 · Posted 2025-10-27

I have two different fountains and the…

I gave two different fountains and the snowman/snowball one is great! The other one is ceramic and I keep having issues with the removeable fountain power source?

Lightweight and low dust.

The litter is lightweight; and lower dust than clay litter. It tracks a little but easy to sweep or vacuum. the scheduled deliveries are on time and plenty of notification given that it’s coming!

Our kittens love it!!

Wasn’t too difficult to put together and our two new kittens (3mo and 7mo old) absolutely love it!!

I love the cat litter

I love the cat litter. Best on the market. I also love the reoccurring monthly subscription makes it so I don’t have to think. The email the day before being charged is extremely helpful as well because it’s very easy to skip payment if I don’t need an order at that time. Delivery is fast and efficient.

My elderly cat loves the tree

There was an issue with one of the pieces but customer service gave me several options to make it right. I was worried about tariffs and drop shipping from China, but there were no tariffs. Super happy with the cat tree and I would definitely buy again.