SATELLAI (satellai.com) has a 3.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
K
Katy Knight · 1 review · Experienced 2026-08-02 ·
★★★★★
2 Anatolian Shepherd Livestock Dogs
Who the collars were purchased for:
We purchased two SATELLAI collars for our two Anatolian Shepherds, who work as livestock guardian dogs on our farm. We’re a busy family of five, and these collars have become an essential tool for keeping our dogs safely on our property and from wandering onto neighboring farms.
What I purchased:
Two SATELLAI GPS collars with the annual Telecom subscription package.
When:
January 2026.
Where:
We’re located on a 25-acre farm in Opelika, Alabama.
Why I Chose SATELLAI
Before purchasing, I spent countless hours researching GPS fence systems. SATELLAI consistently stood out because it checked every box that was important to me:
* Excellent battery life
* Ability to create complex virtual fence boundaries
* One simple, all-inclusive Telecom subscription (instead of multiple confusing tiers)
* Reliable GPS tracking in a rural area
The collars were surprisingly easy to set up, and both of our Anatolians learned their virtual boundaries much faster than I expected.
Real-World Experience
If you own livestock guardian dogs, you know they don’t exactly take it easy on their equipment! Our Anatolians play incredibly rough, and eventually one collar came off during play and was never found.
Before reaching out to SATELLAI, I actually decided to try another very well-known GPS collar brand because I wondered if “the grass was greener on the other side.”
It wasn’t.
Not even close.
The competing system had noticeably shorter battery life, tracking that wasn’t nearly as dependable for our needs, and a subscription model that felt designed to upsell customers. I understand companies need to make money, but having four different subscription tiers just wasn’t appealing.
One of my favorite things about SATELLAI is that their Telecom subscription includes everything I actually need. A feature that’s especially important to me is being able to see where my dogs have traveled around our property. With the competitor, I would have needed to purchase their highest-priced subscription just to unlock that feature—along with several extras I had no interest in paying for.
Customer Service Deserves Its Own Five Stars
Customer service is another huge reason I’m giving SATELLAI five stars.
Simply put…wow.
Their support team has been outstanding from beginning to end. They are responsive, knowledgeable, understanding, and genuinely want to help. Losing an expensive GPS collar is stressful, yet every interaction with their team made me feel like they truly cared about finding a solution.
I’m also the type of person who sometimes takes several days—or even over a week—to reply to emails. Not once did they make me feel like an inconvenience. Every time I responded, they picked up the conversation right where we left off with the same patience and willingness to help.
In today’s world, it’s honestly rare to find a company that puts this much effort into taking care of its customers.
Final Thoughts
After owning these collars, trying a competing system, and ultimately coming back to SATELLAI, I can confidently say I made the right choice the first time.
If you have livestock guardian dogs, live on acreage, or simply want a dependable GPS containment system with excellent battery life, an easy-to-understand subscription, and customer service that truly stands behind its products, I highly recommend SATELLAI.
One Area for Improvement
If I had one suggestion for SATELLAI, it would be to offer an alternative collar band with a more traditional buckle or heavy-duty clip closure.
Our Anatolian Shepherds are incredibly strong and play rough every single day. They’ve actually learned how to separate the magnetic clasp on the current collar, which has led to one collar being lost. I don’t believe this is a problem for the GPS technology itself—it’s simply a matter of having exceptionally powerful dogs that put their equipment through a lot more than the average pet.
I would love to see SATELLAI offer an optional buckle or locking clip-style collar for working dogs and other large, powerful breeds. I genuinely think it would make an already outstanding product even better.
That said, based on my experience with their customer service and commitment to their customers, I have every reason to believe they’ll continue improving the product. As soon as they offer a more secure collar band, I’ll happily purchase it. That’s how much confidence I have in SATELLAI and their GPS system.
Five stars all the way
Reply from SATELLAI2026-08-03
Hi Katy,
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful to hear that SATELLAI has become a helpful tool for your two Anatolian Shepherds and your family’s 25-acre farm.
It means a lot to know that the collars have helped keep your livestock guardian dogs safely on your property, and that the battery life, virtual fence setup, GPS tracking, and all-inclusive Telecom subscription have worked well for your needs. We’re also so happy to hear that our support team made you feel cared for throughout the process — especially during a stressful situation like losing a collar.
Your feedback about offering a more secure buckle or heavy-duty clip-style collar band for strong working dogs is extremely valuable. We’ve shared this with our product team for further review, as feedback from real farm and working-dog use cases helps us continue improving the product.
Thank you again for trusting SATELLAI, for coming back to us after trying another system, and for recommending us so highly. We truly appreciate your support and are honored to be part of keeping your dogs safe.
--The SATELLAI Team--
R
Ron · 3 reviews · Experienced 2026-07-09 ·
★★★★★
2 Great Pyranees and 1 German Mix
We have 3 collars, 2 for Great Pyranees and 1 for a German shepherd mix. The collars have done an excellent job of keeping them from escaping from their chain link fence and on the rare occasion they escaped the corrections sent them back and allowed us to track their location. The times that I have contacted customer support they have been very responsive and assisted with any issues I have had. The fences are easy to create and use. Features like seeing where your dog has been during the day is a bonus. Great collars and great support.
Reply from SATELLAI2026-07-10
Hi Ron,
Thank you so much for sharing your experience! We’re thrilled to hear that SATELLAI has been working well for all three of your dogs and helping provide extra peace of mind around your property.
It’s great to know that the virtual fences, correction features, location tracking, and activity history have all been useful for you. We’re also happy that our Customer Support team has been responsive whenever you needed assistance.
Thank you again for trusting SATELLAI with your dogs and for taking the time to share such detailed feedback. We truly appreciate your support!
--The SATELLAI Team--
A
Andres C · 6 reviews · Experienced 2026-06-23 ·
★★★★★
Amazing collar
Amazing collar, Amazing app!! And most importantly Amazing customer support, everytime i have a question they respond within 24 hours and always solve and answer my questions. I even bought a collar from a 3rd party which affects my warranty but they still helped me out as much as they could. Highly recommend this collar for your dog and for stress free customer service 🙏🙏🙏
Reply from SATELLAI2026-06-24
Hi Andres,
Thank you so much for your amazing feedback! We’re really happy to hear that you’re enjoying the collar, the app, and our customer support experience.
It means a lot to know that our team was able to respond quickly, answer your questions, and help as much as possible even with the third-party purchase situation. We always try our best to support our customers and make the experience as smooth and stress-free as possible.
Thank you again for choosing SATELLAI and for recommending us. We truly appreciate your support!
--The SATELLAI Team--
The tracker drifts an incredible amount. You can have your phone and collar both in one hand and they will be in entirely different locations on the yard. When I was planting white flags in my yard to make a boundary, I was having the collar jump 30-40 ft in my neighbors yard. I do not trust this product to not shock my dog while they're in my yard because of the collars inaccuracies. Only reason for 2 stars is because the set up is genuinely easy. But I would recommend a different collar.
Reply from SATELLAI2026-06-18
Hi Connor,
Thank you for sharing your experience. We’re truly sorry that the location drift made you feel unable to fully trust the virtual boundary, especially when your dog’s safety is involved. We completely understand how concerning this must have been.
For the best and most stable experience, SATELLAI is ideally used in a more open outdoor area with clear sky visibility and a virtual fence larger than 0.5 acre. A setup with more distance from nearby buildings and less heavy tree coverage generally provides a more suitable environment for GPS-based boundaries.
If you would like to discuss your property's layout or any specific concerns, please feel free to reach out to our customer support team. You may also take our Collar Compatibility Quiz for a quick assessment: https://satellai.com/pages/collar-quiz.
That said, we understand that the performance you experienced did not meet your expectations. We take your feedback seriously and have shared it with our product and technical teams as we continue improving location stability and the overall user experience.
We’re sorry again for the frustration this caused, and we appreciate you bringing it to our attention.
--The SATELLAI Team--
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Brotman Daniel · 1 review · Experienced 2026-06-05 ·
★★★★★
Top notch customer service & great collar!
Top notch customer service. When my SATELLITE wasn’t working, which was entirely my fault for using the wrong charging cord, they promptly replaced it.
The collar is excellent as well! It’s given me new tools for training my pup while keeping him safely within my reach. The collar can create virtual fences for when we go camping and hiking. I can’t say enough good things about my experience!
Reply from SATELLAI2026-06-11
Hi Daniel,
Thank you so much for your wonderful feedback! We’re really happy to hear that our Customer Support team was able to help quickly and make things right when you had an issue with the charging cord.
It’s also great to know that the collar has been helpful for training your pup and giving you more peace of mind during camping and hiking. That’s exactly the kind of experience we hope SATELLAI can bring to pet parents.
We truly appreciate your support and your kind words. Thank you again for choosing SATELLAI!
--The SATELLAI Team--
T
Tori · 1 review · Experienced 2026-05-19 ·
★★★★★
Returned within 24 hours
Returned within 24 hours. The boundary drifts a LOT. We have great cell coverage and an unobstructed view of the sky and it still didn't work. Your phone gets blown up with notifications that you can't customize. It would consistently show my dogs halfway across the neighborhood. I did everything they recommended to fix this issue. I even communicated with customer service about how to customize the ridiculous amount of notifications I was receiving. The customer service agent told me that I can't customize the app's AI notifctions but I could turn off all notifications from the app on my phone. What good is that?
The company's solution when I requested a return was bribe me to keep the product by giving me an extended free subscription. When I declined they suggested I purchase a bunch of their beacons to help prevent false alerts. The beacons are expensive and only last 3 months. No way. Also, I tested out one of the beacons that comes with the collar and since the boundary drifts so much it is essentially useless.
They also hide negative reviews. I posted my honest review on their website (which was far more kind than this review but honestly I'm upset that they have hidden my review) and I even verified my review through a third party website with my information and you can no longer see it. I even managed to find a place through Google to leave a review and Satellai's profile has since disappeared so my review is gone. So here I am creating an account through Trust Pilot because my displeasure with this company is so intense. Hiding reviews about a product is manipulative. From what I can see Satellai has no control over this site.
We have since purchased the more expensive SpotOn collars and we couldn't be happier. You get what you pay for. Unfortunately, I feel like Satellai over charges for what little their product provides. They also deducted over $50 from my return to cover the shipping of their product. I should have read the Google Play reviews before purchasing. They seem to be the most accurate. Hopefully this helps prevent someone else from making the same mistake I did!
Reply from SATELLAI2026-06-08
Hi Tori,
Thank you for taking the time to share your detailed feedback. We’re truly sorry that SATELLAI did not meet your expectations and that you experienced boundary drift, false alerts, frequent notifications, and frustration during the return process.
We understand how disappointing it must have been to go through troubleshooting and still feel that the product was not the right fit for your setup. This is not the experience we want any customer to have, and we take concerns like this very seriously.
Your feedback has been shared with our product and support teams for internal review, including the concerns around boundary accuracy, notification controls, Beacon performance, and return communication. We are continuing to improve both the product experience and the way we support customers when issues are reported.
We’re sorry again for the frustration this caused. Thank you for bringing these concerns to our attention and giving us the opportunity to review and improve.
--The SATELLAI Team--
Excellent customer service, rapid response and very helpful and understanding. This collar makes our life with our pet a breeze.
Reply from SATELLAI2026-06-04
Hi Kristina,
Thank you so much for your kind words! We’re really happy to hear that our Customer Support team was able to respond quickly and provide helpful support.
It also means a lot to know that the collar has made life with your pet easier. Feedback like this is incredibly encouraging for our team, and we’ll continue working hard to provide both reliable products and caring support.
Thank you again for choosing SATELLAI and for sharing your experience with us!
--The SATELLAI Team--
This company has some serious issues with the controlling app/user interface. It currently does not allow adjustment to the static correction levels and constantly sends useless notifications. It really needs the ability to select what notification you want to receive. Customer support states they are working on it but cannot provide a date when it will be completed by. Be warned. This is a lot of money to spend on something that doesn't work for as it should
UPDATE: after my review the company very quickly made the app update and fixed the issue. Bonus points for being so receptive but am I seriously the first person to notice this issue?
Reply from SATELLAI2026-06-01
Hi Jill,
Thank you for taking the time to share your feedback with us. We’re truly sorry for the frustration and disappointment caused by the current app controls and notification experience. We understand that this is not the experience you expected, especially after investing in our product, and we should have done better.
After our Customer Support team received your feedback a few days ago, we immediately escalated it to our software team. They prioritized this issue and worked on improving the related app settings and notification handling.
The new app version has already been submitted to the app stores and is currently under review. The review process usually takes 1–2 business days, so the update is expected to be available on June 3. Once released, updating to the latest version will resolve this issue and provide a better experience.
We sincerely appreciate you bringing this to our attention. Your feedback helped us identify an important gap in the user experience and move the improvement forward faster. We’re sorry again for the inconvenience this has caused, and we truly appreciate your patience while we work to make this right.
If you have any further concerns after updating the app, please continue replying to our support email and our team will keep following up.
--The SATELLAI Team--
Update on my previous review. Both collars have now failed and been replaced. The warrantee process is straightforward but slow. You have to explain what is not working and send photos of the collars. Each collar took over a month to replace. To sum it up in under a year we have had both collar straps fail and both electronic packages in the collars fail. Beyond the inconvenience of the failures, it is still only an OK product when it works. Definitely find another product. After the warrantee is up, if we have another failure, I will unfortunately be spending significant money again to correct my mistake of buying these.
Reply from SATELLAI2026-05-23
Hi Brookfield,
Thank you for updating your review and sharing your honest feedback with us. We’re truly sorry for the frustration and inconvenience you experienced during the accessory resend process.
Our support team has already assisted with sending the replacement accessories, but we understand that the overall communication and handling experience did not meet your expectations. We have also reviewed the previous support communication internally and updated our handling guidelines to make sure future follow-ups are managed in a clearer and more appropriate way.
Your feedback regarding the collar strap, device reliability, and support timeline has been shared with our team for further review and improvement. If anything is still unresolved, please continue replying to our support email and our team will keep following up.
Thank you again for your patience and for bringing this to our attention.
The SATELLAI Team
V
Virginia Warf · 2 reviews · Experienced 2025-06-09 ·
★★★★★
THIS COMPANY IS HORRIBLE!
I would give no stars if I could. The collars didn't work, I bought 3, and customer service likes to give you the run around. Then, when you finally decide to return the collars because they don't work properly, the return process is set up so it takes forever to get a refund, if you ever get one. I had to get my card company involved to finally get resolution! DO NOT use this company!!! They called me after this review and offered me $50 to delete it. They also called me during my return process and wanted me to drop my credit card dispute before the return was completed. I have email proof of the back and forth drama as well as call records. I'm not surprised they are trying to get my post removed when they did not follow their own policies. They are a horrible company.
M
Monica Carter · 1 review · Experienced 2026-04-29 ·
★★★★★
I have had this collar for several…
I have had this collar for several months now. It took a while for my dog to get accustomed to the setting, but now that she has the collar does help some with keeping her in our fenced yard. She will still escape, but that's her breed. BUT, if you live in a rural area, the connection is terrible. The collar will work, but you can't see where your dog is, can't track them, nothing. And now my latest issue is that the collar has stopped sending me notifications if she's approaching boundaries or escaping. I have reached out to the company and keep getting the run around. They tell me it's a low battery, or it's disconnected due to my location, but that's not true! Battery is fully charged and collar is connected. So, I feel like I have a worthless collar.....and of course it's outside of the return window, so I'm stuck. Customer service isn't great, they take days to weeks to respond. My issue still hasn't been resolved.
Reply from SATELLAI2026-05-21
Hi Monica,
Thank you for taking the time to share such detailed feedback. We’re glad to hear the collar has helped in some ways, but we’re very sorry that connectivity, tracking visibility, notifications, and support response time have not met your expectations. We understand how important reliable alerts are when you’re using the collar to help keep your dog safely within your yard. Our support team has received your feedback and will continue following up through the official support channel to review the notification and connection issues. Your experience is valuable to us and helps us improve both product guidance and service efficiency.
The SATELLAI Team
B
BMatson · 1 review · Experienced 2026-04-22 ·
★★★★★
best purchase for 10 acre property
The collar has been the best purchase for tracking my dog on our 10acre property. When he got ahold of the collar, chewed it up, and destroyed the ability to recharge it, I called to see how to go about ordering a replacement collar. They informed me it was still under warranty and replaced it for me. Very satisified.
Reply from SATELLAI2026-05-21
Hi BMatson,
Thank you for sharing this! We’re so happy to hear the collar has been helpful on your 10-acre property and that our team was able to support you with the replacement. We truly appreciate your trust and will keep working to provide reliable products and responsive service.
The SATELLAI Team
E
Erica Hall · 1 review · Experienced 2026-04-18 ·
★★★★★
The collar is of horrible quality…
The collar is of horrible quality especially for the price. I didn’t even have it six months and it completely fell apart. The links would come apart and the collar would fall off. Luckily I found it each time. After the third time I just replaced all the links with my own. Then the rubber started to crack. It finally completely tore and it was determined it was from being chewed. No. No teeth marks just a straight tear in the rubber. No offer to replace it just a discount for another. Absolutely not.
Reply from SATELLAI2026-05-21
Hi Erica,
We’re very sorry for the frustration you experienced with the collar material and strap durability. This is not the product experience we want for any customer, especially within the first few months of use. We’ve shared your feedback with our support and product teams so they can review the issue and continue improving the accessory design and replacement process. Our team will continue following up through the official support channel if there are still unresolved concerns. Thank you for bringing this to our attention.
The SATELLAI Team
Terrible collar bad connectivity issues it was shocking my dog while she was safe in the house in the garage it got Terrible where it was hurting my dog more then anything she was scared just to have it on didn't know where she could go the map would show her she was across the street when she was laying in her bed in living room said they couldn't do anything about it but send you a beacon and make the house a safe spot the beacons batteries last 3 months then you need to buy a new beacon for 40$ every 3 months the quality of the straps are terrible do not waste your money on these collars I ended up buying a halo collar signal is awesome I live out in a rural area on some acres DO NOT WASTE YOUR MONEY!!!!! you will regret it.
Reply from SATELLAI2026-05-21
Hi Trent,
We’re very sorry to hear that your dog felt unsafe and that the indoor alerts created such a stressful experience. Our intention is never for a dog to receive corrections while safely inside the home. GPS-based fencing can be affected by indoor environments, structures, and signal reflection, which is why safe-zone setup may sometimes be recommended, but we understand that this explanation does not erase your concern. We’ve shared your feedback with our product and support teams to improve setup guidance, indoor-use education, accessory expectations, and issue escalation. Thank you for taking the time to share your experience.
The SATELLAI Team
M
Mike Kerner · 1 review · Experienced 2026-03-24 ·
★★★★★
Great customer service
The customer service has been very helpful in getting me setup. They are responsive and patient.
I just started using the collar with our dog, she immediately noticed the noise and vibration when she approached the boundary line. We have not used the static and hopefully we will not need to. So far, it is a great product!
Reply from SATELLAI2026-05-21
Hi Mike,
Thank you for your kind words! We’re glad our customer service team was able to help with setup and provide responsive, patient support. It’s great to hear your dog is responding to the sound and vibration near the boundary. We truly appreciate your support and hope the collar continues to work well for your family.
The SATELLAI Team
B
Brandon Smith · 2 reviews · Experienced 2026-03-24 ·
★★★★★
Poor connectivity, unreliable, money grab!
I've had my Satellai dog collars now since May of 2025, and I've had nothing but problems from day 1. They collars do not respond to the GPS or cellular accurately. My dogs are now totally confused by the constant alerts no where near the fence, in fact I have a dog that we now have to walk outside without a collar on in order to get her to go potty, standing right next to her. I was directed to use the BEACON inside the house to mark a safe space and that helped but the beacons have a 90 day battery life and then you are required to purchase a new one every 90 days for $40 because they are not rechargeable or battery replaceable! I've also had the Spot-On collar, which worked flawlessly until the dogs beat up playing and broke a wire, contacted spot-on CS and they replaced the collar for free!
Reply from SATELLAI2026-05-21
Hi Brandon,
We’re sorry for the ongoing connectivity and alert issues you experienced. We understand how upsetting it is when a system meant to support pet safety causes confusion for your dogs. We also hear your concern about Beacon battery life and the additional accessory cost. Your feedback has been shared with our support and product teams, and we’re reviewing how we communicate setup limitations, indoor safe-zone use, and accessory expectations more clearly. Thank you for sharing these details with us.
The SATELLAI Team
L
Lori Robertson · 1 review · Experienced 2026-01-13 ·
★★★★★
Lack of support, collar GPS is not reliable
Out of the gate, my dogs were getting shocked when they were 50 yards inside the fence line we drew. We requested support via email and form online; got no response. The fence line continues to be spotty, and we have compensated in response.
Within 30 days of having the collars, the fasteners on one of the collars came loose and fell off while the dogs were out and about (47 acres, not going to find it...). I called the support center, was told they didn't have fasteners in stock, was told I would get an email response to resolve the issue. Again, no response. I had to buy make shift hardware to fix the collars.
Since the time of requesting assistance, I have sent multiple follow up emails and filled out the form online, trying to get a response. The phone support is quite obviously a call center who has no idea how to support the collars, so calling seems pointless.
The Spot On collars have better support, but the collars fall apart, the Satellai collars have the protective cover, which compensates for poor quality, but the customer support is awful.
Reply from SATELLAI2026-03-23
Hi Lori, we’re very sorry for the inconvenience you experienced. We reached out via email on 02/08, 02/09, and 03/05, and during our 03/22 call, we confirmed your email and ensured delivery. We truly appreciate your feedback, which helps us improve our service. Thank you for your patience!
J
Jennifer Stoddard · 1 review · Experienced 2026-03-10 ·
★★★★★
Horrible experience
I am having a horrible experience with these collars and customer service. When the collars work, they’re great, but we’ve had several issues and customer service is of no help. We have 3 dogs, 2 Great Pyrenees and 1 Australian Shepherd. We absolutely need to keep the dogs contained on our 40 acres as we boarder a 40mph busy road. One of the collars often won’t charge, another won’t connect to GPS at all, and the 3rd has fallen off my dog twice. We found it the first time, not sure we can find it again as the app has a firmware notice blocking the map that I can’t dismiss. For a week now, customer service has given me troubleshooting instructions that don’t work or they tell me to navigate to places in the app that don’t exist. They’ve requested endless screenshots and are still telling me that they need to do a technical review to confirm there are issues with the collars or I will be responsible for return shipping and processing fees. This is an insane amount of hoop jumping. I’ve already ordered Halo collars because I need to keep my dogs safe and I can only hope Satellai will quit the game soon and give me a return and full refund.
Reply from SATELLAI2026-05-21
Hi Jennifer,
We’re very sorry for the frustration and stress this caused, especially with three dogs and a busy road nearby. A safety product needs to feel dependable, and your experience with charging, GPS connection, the firmware screen, and repeated troubleshooting was not the smooth support experience we want to provide. Our team has escalated your feedback internally and will continue following up through the official support channel regarding the return request and technical review. Thank you for being clear about where we need to improve.
The SATELLAI Team
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Ali · 1 review · Experienced 2026-03-07 ·
★★★★★
Money scam
We got this collar thinking it'll help with our dog because we live next to a highway and worry about her getting out and there being an accident. We have over 5 acres in a great cell service area. The collar was shocking her in the middle of the fenced area a lot causing her to freak out and almost hurt herself. It even shocked her while sleeping. The battery hardly lasts a day. We've hardly had it a month. After paying multiple times for shipping and waiting weeks for it to deliver, and then it causing our dog harm and stress we contacted them to get our money back and send the collar back but all we've gotten is turned in circles instead of simply being able to return the item. I wouldn't recommend this to anyone. It's a great idea yes, and with advanced in technology we thought it would work, but it's just a money pit to try and suck you dry. Apparently the satisfaction clause they give you is ignored by them and they really just want your money.
Update: yea so it was happening in an open field. I have great cell service where I live. All I got was excuses and no accountability from the company. The collar has clearly not been working caused me and my family stress yet they say nothing is wrong with it. Customer service has been extremely poor and continues to be that. They're literally just trying to take your money even if their product doesn't work. For a company that says they care for dogs safety and wellbeing..it sure has been the furthest thing from it.
Reply from SATELLAI2026-03-16
hi there，
Receiving your feedback, we took it very seriously and conducted an internal review. After reviewing the diagnostics, we confirmed that the collar is functioning properly and there is no product quality issue.
In environments where GPS signals may be partially blocked—such as indoors or in areas with heavy structures—temporary positioning inaccuracies can occasionally occur, which may trigger alerts.
To improve positioning stability and help prevent this, we recommend using the Beacon included in your product’s full package and enabling Power Saving Mode, as both can help enhance signal accuracy and reduce unnecessary alerts.
Thank you for your attention and understanding. If you have any questions or need further assistance, please feel free to contact us anytime.
Support is very responsive and thorough. I would highly recommend this company
Reply from SATELLAI2026-05-21
Hi Valerie,
Thank you so much for your kind words and recommendation. We’re glad our support team was able to provide responsive and thorough help. Your feedback means a lot to us and motivates us to keep improving.
The SATELLAI Team
