Frustrating experience and poor customer service!
I’m very disappointed with my experience ordering from Bare Naked. When I placed my order, the website clearly stated delivery would take 3–7 working days. However, when I followed up by email, I was told my order was actually on pre-order — something that was never mentioned at checkout. This was shocking and misleading. Because of this, I requested to cancel my order and have sent multiple emails, but they have gone unanswered. Being ignored after several follow-ups is unacceptable, especially after providing inaccurate information about delivery. I just want mu order now to be cancelled!!!! This has been a very frustrating experience, and I cannot recommend Bare Naked based on their lack of transparency and poor customer service. Order number - 158984BARE