Horrible customer service
Their products are awful they always send the worst available alternative, the hallmark of cheapskate cowboys. When I asked for a replacement after the first one broke down, they sent me one with a different colour to the one I wanted. When that one broke down as well after another 3-4 months, they refused to replace it because they said I was out of my 6 month guarantee since I bought the first one more than six months ago! The online verification for registering the bought product is impossible to use for any normal person - probably another deliberate ploy to trick people out of their rights to any consumer protection. Avoid like the plague and save yourselves a lot of stress and wasted time and effort.