Order Never Arrived
I placed an order for filament, a dryer and dry boxes on March the 27th and it is currently April the 29th and I have received nothing from Snapmaker. I have contacted both the shipper and Snapmaker and have heard nothing. Snapmaker said that they would resend my order and provide a shipping update, but nada. Order was supposed to have arrived on April the 8th. As to the below response: i confirmed with Snapmaker my address on the 22nd of April, at which time they stated that a new shipment would immediately be sent out and that I would receive a new transit number shortly… didn’t happen. Email from April 22nd: “Thank you for confirming. I’ve submitted your reshipment request. The package will be shipped within this week. Once your package is shipped, the tracking number will be sent to you automatically. Tracking info usually updates within 48 hours.” May 7th - still don’t even have a tracking number - i must assume no replacement package has yet even been sent.