Long time customer
I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pandemic when everything was going wrong), but every time the customer service has been exemplary. When I messaged to say I was less happy with the prints, a replacement was sent out free of charge. What else could you ask for? Their communication has been pleasant and courteous and any problems have always been resolved. There are a lot of print-on-demand sites out there, but I think the customer support of Threadless sets them apart.