helpful staff
When I lost my favorite turner/spatula while on an away-from-home amateur catering gig. I returned to Local Root/Didriks where I had purchased it. I did not see it. The staff had interest and empathy. They checked. The manufacture no longer made what I lost. Didriks suggested an alternative that might have the mechanical characteristics I wanted. They did not have it in store, but they ordered one for me to see. It is now my new favorite. There are great advantages to having a local store like Didriks.You can not judge the feel of a kitchen tool through a computer screen.