Not reliable company
No contact and update regarding shipment over a month. Terrible and arrogant customer service. I am very disappointed. It can be better.
Didriks specializes in Dinnerware, Home Furnishings, Housewares and Outdoor Furniture. Voted Best of Boston 2013!
Didriks (didriks.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-12.
No contact and update regarding shipment over a month. Terrible and arrogant customer service. I am very disappointed. It can be better.
They are the only supplier of birti knives that I’ve found in this country. I so appreciate it as my wife would rather have a knife than jewelry. I’ve purchased 3 from didriks without any issues.
I could do surgery with the knives I had sharpened here.
Didriks has not only a terrific selection of merchandise, but also has outstanding customer service. It is a wonderful go-to for decorating ideas and products as well as gifts. I don’t live in the area but my daughter and her family do. I’m so glad I discovered Didriks (online) as it will be a great resource for them; and given Didriks’ fantastic website, it’s my new favorite source for gifts.
Has a great selection of difficult to find items. Customer service is excellent. Would have five 5 stars, but shipping is not free, and in fact very expensive.
Great, friendly, professional and personalised service.
wonderful people, great sevice, terrific products
Great communication and prompt shipping. I have ordered from Didriks in past years and they continue to be wonderful to work with. Thank you!
A true gem of a store with outstanding sales associates to assist.
I appreciated receiving a discount coupon at the end of 2018. It encouraged me to buy an expensive wine glass that I needed to complete my set. Didrik’s service was excellent and the web site was easy to use. I received several emails informing me of the status of my order.
Love the store, a little expensive but they do have a lot of unique and quality items.
We took our knives there to be sharpened; we had previously taken them somewhere else, and that place had done a much better job. The knives don't seem any sharper than they were before. Didrik's service was excellent, however.
This is really strange. It sounds like something went wrong. It would be great if you would bring your knives in again so that we can review and make sure they are sharp to your satisfaction. Our knife sharpening service is 100% guaranteed and we want you to be happy with both the service and the results.
great customer service, highly recommended
I received the product warp speed shipping. Just wish that they carried the larger sizes of Pilliyvuyt round eared casserole porcelain.
I always find the right ting for my home in this store and always with very good quality.
103 reviews matching