Didriks specializes in Dinnerware, Home Furnishings, Housewares and Outdoor Furniture. Voted Best of Boston 2013!
Didriks (didriks.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-12.
I purchased a beautiful set of David Mellor Chelsea flatware. The set is amazing. Quality beyond anything else I’ve seen. The service was outstanding. Some pieces were on order from England but they were delivered earlier than promised. The shipping from mass to nj was basically overnight.
Outstanding continued kindness and service by Sayuri and her team, especially at a very busy holiday time. Personalized care with on time delivery for my family from the east coast to the west coast, complete with gift wrapping and message card!
Helpful staff and top quality product lines. I found exactly what I was looking for and one item was wrapped and shipped while I was in store. A cheerful store with excellent display
Best kitchen shop in the area. Friendly and knowledgeable owner.
Didriks provides prompt, reliable service. Also, Meghan gives accurate product information over the phone. I had a problem that was taken care of immediately, and so would have no reservations about recommending this company.
Great staff with lots of knowledge. Love their new location. Super selection of productions - good quality.
Items exactly as described, very well packaged, shipped quickly. Would recommend.
Everyone in the store was so helpful. Didriks was my "go to" store for all my holiday shopping.
They have the best brands and beautiful pieces. The staff is friendly and super knowledgeable.
Great customer service, not to mention fabulous finds!
Service was attentive and thorough before the holidays and the selection was great.
While I have only had 2-3 orders with Didriks, I have to say they have excellent systems in place to deliver customer service at a superior level. Two items I chose were things that are made by their manufacturer to order and I was kept abreast of timing to both get that item in stock and ultimate shipment. Packaging is amazing and you are assured that your item, no matter how big or small, is delivered flawlessly. I am not sure that any other company has this standard of quality in today's market.
Great products. Great displays.
my customer service experience was perfect....from sale pricing to delivery...flawless. thank you for such great employees.
I was in the store for 10-15 minutes before one of the 2 woman asked me if I needed help. Then she said one of them would be with me in a couple of minutes, but another woman came in after that and she was helped immediately. Finally I am helped and I had 3 questions about different products and my questions where answered, but she was very impatient and not fully engaged. I just told her thank you but just go back and help someone else. A few minutes later I purchased 4 items and went on my way.
The store did not have much to choose from but I like the pot I bought. They ordered it and emailed me when they got it in. It was bigger than I wanted but I settled. I asked them to tell me when another item came in but that was a month ago and I still haven’t heard. I guess when it’s not expensive they don’t bother about keeping customers. I wouldn’t go back.
Solid transaction, quick shipment, great product.
Excellent price with discount and attentive customer service. Thank you.
Didriks has an excellent catalogue with very good price points for the high quality of merchandise they offer. They also have an active customer service department that provides status updates on your order. However, the rating of 4 stars I provided was due to lack of response from this very same customer service department when replying to their email. Additionally, Didriks proactively reached out and notified me that the item i ordered was on back-order and offered additional options, which i declined, but I was appreciative of the update. However, when the item was fulfilled, it lacked the gift wrapping i requested as well as the "Merry Christmas" greeting on a card they offered as part of the order. My order was merely delivered, albeit safely, wrapped without containing any acknowledgement from me as it should have been. In closing, I will say that I would certainly use patronize Didriks and order from them again without hesitation as their prices, quality and eventual delivery outweighed the service glitches which I attribute to normal holiday season challenges.
Fast and friendly service. Well-run company.
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