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Mike Binns

United Kingdom

1 Reviews
5 Reads
0 Useful

1 review

ZoomConvert

Company charges lots of money and doesn't deliver

I signed up for a 1 off 90p conversion. Less than a week later the company have billed me for £39.99 even though I had emailed their "support" and told them not to take any more payments from me 3 days earlier. Not only that I couldn't do what they I needed to do with them. The terms and conditions are certainly NOT clear. Don't use them there must be legitimate business out there who have clear and obvious charging and don't try and rip you off This feels like a company that prioritises profit over clarity, relying on customers to miss the fine print. It really makes you compare them with companies whose terms are transparent and who send clear reminders before a subscription renews. If I had seen there was a subscription I would have cancelled it but this was not obvious when I logged on. A company should be believe in their product enough not to rip off potential customers.

2026-07-07