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Customer

Germany

1 Reviews
9 Reads
1 Useful

1 review

ElevenLabs

Terrible Product and Worse Service

I am very unhappy with the product and extremely frustrated with the lack of response/service. In attempting to do an audiobook, I find sections repeated and sections cut off so that it is not coherent. I cannot possibly accept this! I have emailed them 10x at their correct email address to no avail. A few days ago, the AI bot gave me yet another email address that does not work and tells me it will get someone to contact me about my issues. No one has. The reporting sheet will not submit; it keeps asking me for things I've already entered, like my email address and does not allow me to enter "issue." Now I want to cancel my subscription and again I cannot find a clear-cut way to do this.I am at wirs' end!

2026-06-12Helpful 1