They sell crap and junk
They sell crap and junk. Things do not work. Ordered 2 wall heaters. Packed and shipped in a plastic bag. Boxes were smashed. Opened one, had a screw laying loose inside. Plugged it in and did not turn on. Asked to return and refund. They want a video of it not working. I guess they don't want their crap back either. They make returns difficult. Just return my order. Dammit. Do not buy from newegg. They are a China company.