No refund after sending back goods
No refund after sending back goods I ordered a desk that was wrongly advertised as "desk for children". In fact it was for adults. I have been asked to send it back to a warehouse in Germany (which I did) and that I would receive the purchasing price within two weeks. The desk arrived at the warehouse on Dec 27 2023 and since then I am waiting for my money. They tried to find an excuse in not having received the desk but DHL tracking is clear about that. Since then my mails are unanswered. There is nothing I can do. A chinese telephone number doesn't help, there is no German entity to talk or to write to. It reminds me of the early days of e-commerce when people only bought from the market leader because they had to expect problems with other retailers. Welcome back to that time!