Poorly Made/Terrible Refund Policy
I bought one pair of "Men Velcro Suede High Boots Beck Shoes" without researching Trust Pilot and unaware that they were made in China, a hugh mistake. They look good on the internet, though once received it was noted that the quality of the shoes is lacking, and the support is terrible. I contact the via email messages, notifying them of my desire to return the shoes for a refund. They responded four different times before actually providing a refund mailing address and, on each occasion, offered an ever-increasing refund amount and percentage off if I was to keep the shoes. I packaged the shoes and attempted to send them off though didn't as the FED Ex/UPS shipping costs would be four times the purchase price of $62 and a Post Office cost of $32. I think I'll just give them away or donate them. The shoes warrant a one star as given and the customer service id zero stars. I have since agreed to their $10.00 refund, though not their 30% off on a future purchase. Lets see if they actually refund the $10.00.