Avoid – terrible experience
I placed an order for an electric toothbrushes (paid over £150) at the end of January and it never arrived. After contacting support, I only received generic replies saying they would check with the partner seller. No tracking information, no dispatch confirmation, and no resolution. From a customer point of view, taking payment and then failing to supply the goods or provide a refund is unacceptable. The responsibility sits with the company, not some third party they mention in emails. Based on my experience, I would strongly warn others to be careful, because this feels like a scam.