INCREDIBLE PRODUCT/SERVICE
I have been ordering product from here for over six months and I absolutely love their products! The customer service is fantastic as well. Helen Tang is efficient in answering any questions that I may have.
Shopanydeals (shopanydeals.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-06.
I have been ordering product from here for over six months and I absolutely love their products! The customer service is fantastic as well. Helen Tang is efficient in answering any questions that I may have.
Helen was very professional and understanding what my problem was when I received my project. Her response was right on time and she got us taken care of. I thoroughly enjoyed working with her very positive and met nice. I have interacted with Helen several times and will always appreciate her quick responses.
I had an issue with some kits in my order being sold out. Helen’s communication and assistance in finding replacement products in stock was exceptional. My order arrived today and I love that the diamonds are in little resealable bags so I don’t necessarily have to kit up before starting painting with them although I probably still will. I chose smallish canvases for a change but the amount of colours included is amazing. The painting tray and roller look great as well. Looking forward to seeing how well they work. These arrived at the perfect time as I finished my current painting today. Can’t wait to start one of these paintings for my next project. I highly recommend this company. They have been nothing but professional, friendly and caring through the whole process. Will definitely be back to order more.
Helen Tang was prompt in getting back in contact with us about the wrong diamonds. We appreciate the honest answers. And the credit towards our next order. Very pleasant with us. Thank you for your help.
Very good at getting back to me, the parcels were well wrapped. Happy to buy from them again
Helen in CS solved my issue to the best of her ability. She made sure that her customer was satisfied. Outstanding customer service is a number 1 priority when you have an issue and Helen solved my issue.
I placed my order and I got a message back to say 3 were out of stock so I said thats ok then the lady said 1 of them are discontinued so I replaced it and she said I have put several gifts in your order for the inconvenience I was very very happy with the service I received thanks very much I am looking forwards to getting both my orders thanks very much
I have ordered from Shopanydeals several times. The quality is excellent. I had a small incident with one of the pre framed picture and the customer service was quick and problem was solved extremely well. JOYCE H
I contacted the company because, I hadn't received my order. They let me know it had been delivered, but come to find out, the delivery person left the package at the wrong house, across the street from me and my neighbor forgot she had it until I went over to get it. Thankfully, the company had a picture of the delivery showing the wrong street number on the house. Once I reached out to them, they were in quick contact with me which I really appreciated. I can't wait to work on my diamond painting from them! And I would order from them again. Thank you.
I ordered the set of drawers for diamonds. It is cute and will help prevent my husband from spilling them on me when I am working on a project. It came in a timely manner which impresses me.
I am so happy that I came across shopanydeals on FB. They are most helpful to deal with and I love their drill containers and awesome diamond painting kits. The shipping doesn't take to long which makes me another happy customer. I highly recommend shopanydeals.
I had issues on the delivery due to my post office errors and I contacted Shopanydeals to see what I can do. I had a few texts with Helen who immediately answered back on all my emails until issues were resolved. I received my two pre-framed pearl diamond art and they are beautiful. I have completed them and am very happy. Many spare diamonds left. Great colors and super cute art all ready framed. Yes its worth to go through this company. I will order again. Thank you!
I’ve ordered several 3D diamond paintings and accessories from Shop Any Deals and have had a really good experience overall. The kits are fun to work on and everything usually arrives as expected. On one of my orders I was missing a few drills, so I reached out to customer service. They responded quickly and sent replacement drills without any hassle, which I really appreciated. It’s nice to see a company stand behind their products and make things right when something small goes wrong. Overall I’m happy with my purchases and will continue ordering my diamond painting supplies from them.
I absolutely love these trays and containers, they are a game changer !!
I bought a set of boxes that fit into trays for diamond painting and the description was a bit misleading which made me think it included both the small boxes and one tray. When I received it, it was only the boxes and because it ships from China, shipping is $8.99, which would mean the tray cost would be very high. I went back and forth with Helen Tang and she agreed to cover the shipping charges if I just paid for the $5.00 tray, which I did, and then received it very timely. I feel her attentiveness and customer service was excellent. I would recommend their store and would buy again from them.
While my first order was less than ideal, they did give me a voucher to help cover some of the replacement cost. I ordered from them again and the order was exactly what I hoped tje first order would have been. Its a wonderful company to buy from .
I received an email stating my order had been delivered, however I got nothing. Sent email to customer services enquiring about order. Got email back asking for order number and email address ordered from. Since then have not heard anything and that was 2 weeks ago. Have since sent several emails regarding update on lost order, still nothing.
I placed an order for an electric toothbrushes (paid over £150) at the end of January and it never arrived. After contacting support, I only received generic replies saying they would check with the partner seller. No tracking information, no dispatch confirmation, and no resolution. From a customer point of view, taking payment and then failing to supply the goods or provide a refund is unacceptable. The responsibility sits with the company, not some third party they mention in emails. Based on my experience, I would strongly warn others to be careful, because this feels like a scam.
ShopAnyDeals exceeded my expectations for customer service! I had commented on a sales ad that I'd ordered the product but one piece arrived broken. They reached out to me to resolve the issue. They were fast, courteous, and a great example or proactive customer service!
Beautiful! I wanted to try a new hobby and the diamond art showed up on FB. I ordered 4 portraits and waited about a month. Once received-these were SO worth the wait. Beautiful, easy and well priced. Customer Service (Helen Tang) was quick and responsive when I made contact. I am completely amazed at the ease and quality of this product. Can’t wait to for my next order!
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