Not impressed!
I ordered the wrong accessory for my breg unit. I cancelled the order, and received a confirmation it was cancelled. But then I received the item in the mail. I’ve tried to reach them multiple times to send it back, but no response. I needed the item quick, since I sprained ankle and needed the machine to speed up recovery, so I paid for 2nd day delivery. But like I said, I cancelled it right after I ordered it because it was the wrong product. I paid $23 for shipping plus the product even though I cancelled it. I’ve called and emailed them, but no reply. I’m not impressed with their customer service! And I want a full refund including shipping, but haven’t heard from them.