DIDiscogs★★★★★
Good and Bad
Bought a couple of cheap records, never had any issues. My understanding is the way purchases go are based more on how honest the seller is than discogs. They won't step in if any issues arise.
I like the library, wantlist and ability to look up separate editions.
Couple of complaints though. No way to list items for sale by total order value, which is pretty sad and makes website feel outdated. No point showing a $1 record if shipping is $50. We need a way to order everything by total price. Seems like they don't update the website very often.
Would also like to see a dark mode setting for the website, which brings us back to they just don't update the website again.
The android app. Oh my god. Just burn it to the ground and start over. Total trash. Don't waste the bandwidth downloading it.
2026-08-09
CRCreality★★★★★
Worst consumer experience of 2026, 2025 and probably 2027 too!
First of all, for a tech company, their website is the biggest pile of garbage I have ever used in a very long time. Its embarrassing and should have been a red flag prior to ordering. How can a tech company, not run a simple e-commerce website?
So I ordered a 3D scanner from Creality, and to be fair, shipping was pretty fast. Although the order never showed up on my account. I thought this odd at first, maybe a bug. Looking back at it now, I am pretty sure its by design to slow down returns and chargebacks. In fact, the entire company is pretty much geared towards this mission. Selling 3D printing good comes secondary to this holy mission of holding on to your money.
You see, Creality is one of those companies that have great disdain for their customer base. And it shows.
Unfortunately, the software does not work adequately. And crashes constantly, so much that I never did manage to get a single scan in. Having tried several different builds of their software, on a couple different hardware configurations, all results in a crashout less than a minute in.
Naturally I contacted support. Which was as helpful as a fart in a jacuzzi. They offered great tips such as sending me an unboxing video and asking me to turn off my firewall to use a local program. Great. Thanks. A reddit search shows me this issue has been going on for at least 4 years. So a fix is unlikely within my 14 day return window. Sent company clips / photos / examples, nothing helped, because they didn't even bother thinking about the problem. They just copy pasta an answer, try and flog you off, kick you off chat, so you can join the 1h30 queue all over again.
Left with no other option, I asked to return the item. Something I am legally and ethically entitled to.
And this is where creality shows their true colours.
They will lie, cheat, divert, and close live chats on you to stop you from starting the return process. Anything is fair game to edge you over the return window.
You will be given support tickets, which I am now pretty sure do not exist. Nor do you have any ability to follow up on them, much like orders they do not show up in ticket log. You will be asked to wait for emails that never come. Remember, they don't want to help you, they want to waste your time long enough to get past the return window. There are no rules in this regard.
I have now asked for a return on THREE separate occasions. I have had to wait over an hour on hold in chat for the privilege of doing so each time. And every time, I will be stone walled into support, or told to await an email with return details. That. Never. Arrive.
If you are thinking of ordering from them. DON'T.
If you have ordered from them, cancel.
If you are past the return window, you better hope you have a way to claw back your money. Because creality will rather sell their mother than return your cash.
As for myself, I did the only thing one can do. Opened a case and am awaiting a chargeback. The experience, attitude and service from this company has made it so I will never order from them again. Not a scanner, not a printer, not a half roll of filament.
2026-03-10
