Discogs COULD NOT CARE LESS about buyers being ripped off!
I ordered a CD on Discogs and paid immediately. A whole week passsed without the CD being dispatched and with NO CONTACT from the seller. So, I sent the seller a polite message asking when they intended to ship my order, but after several days WITHOUT ANY RESPONSE, I submitted a 'Seller Not Responding' ticket to DIscogs. Discogs claimed to have messaged the seller and promised to SUSPEND THEIR ACCOUNT if they didn't respond within 4 days. 4 Days passed WITHOUT ANY CONTACT from the seller! However, Discogs FAILED to suspend the seller and is allowing them to continue advertising! I contacted Discogs to remind them they had failed to suspend the seller, (in other words, DIscogs broke their promise), but over 2 days after the seller should have been suspended, I have still had NO RESPONSE from either the seller or Discogs, AND the seller has STILL NOT been suspended and continues to advertise & sell on Discogs! The conclusion: Discogs is NOT an honest, respectful, caring or trustworthy company, (because they have BROKEN A PROMISE and FAILED to do ANYTHING to help me or more importantly, to prevent other buyers from being cheated out of money for goods that are never sent! Discogs clearly COULD NOT CARE LESS about buyers being RIPPED OFF and appear to be more interested in the money they earn from seller's fees, than in preventing customers having their money taken but not receiving any products, (effectively, enabling and encouraging rogue sellers to commit a scam or theft of customers money)! Completely WRONG priorities! It's only when things go wrong that you really find out how much a website cares about its customers - and this poor experience has proved to me that Discogs does not care and CHOOSES to IGNORE rogue sellers and is happy to ENABLE & ENCOURAGE them to keep on scamming!