Primal Herbs knowingly sold and shipped Volume product containing Sildenfil
I subscribed to Primal Herbs "Volume" supplement from January -September 2025. At first the product worked really well...almost too well. Within a few days my morning wood was back and libido, too. I used the product through April and was amazed how well I responded to it. It felt like I was taking Cialis or Viagra, but they said it was all natural and that's why I ordered in the first place. About the middle of April I started to experience familiar side effects, which made me question whether the product really was all natural. I paused taking Volume for 1 month to reset. Around July (I think) Primal Herbs said they ran out of inventory. First it was Volume, next the D3-K2 supplement they provided gratis ran out, Never did ship it to me again. Then it was the dosing spoons. They didn't manage inventory very effectively. That was second time they ran out of product. Also, they didn't notify me they were out of product. I had to contact them. I didn't receive product in August. I was told they still hadn't replenished inventory. Then in September they shipped me two jars of Volume. During this time I still had 1 jar left and started feeling the side effects again. I googled Primal Herbs, Volume and a result came up for the FDA saying product was adulterated. I looked at the dates of the FDA's investigation and when Primal Herbs ran out of product and kept saying they were waiting on inventory and it was the same window of time. I reached out to the company and they were very casual in the reply they gave me. They blamed their facility, and said product that was tested was obtained from third party websites and not from Primal Herbs. I informed them I had experienced side effects and my product came from them. They said they were conducting their own investigation. I asked...demanded they share those findings with me and if the product was adulterated I would be suing them. I also demand my money back for every jar I purchased, which they obliged me. They never warned customers that their product had been tainted and could have caused great harm. Even when I said this to them they were very laissez faire about it. They covered up it. This company is very shady!