★☆☆☆☆ 0 Stars
★☆☆☆☆ 0 Stars — Scam Behaviour, Avoid At All Costs! I would give them zero stars if I could, and I highly recommend everyone avoid this company completely. I purchased a coat that arrived missing its belt. I opened a dispute but was unhappy with the unfair, mandatory decision that was made. After leaving a negative review on Trustpilot, they replied promising they would look into my appeal — said they’d created a report request and I’d be notified by email within 2 business days. They also included a link to a live chat that does not exist at all. Since then — no email, no update, no contact. It’s clear they only replied to my review look good publicly, with zero intention of actually helping. You cannot contact DHGate by any real means — they are impossible to reach and simply ignore you once they’ve made their fake reply. Complete scam — do not waste your money or time!