I won't do business with this company again
Ordered a custom t-shirt from this company. On at least two, and possibly three, occasions, the t-shirt did not arrive on the scheduled delivery date. When I contacted the company, I was told it was a problem on their shipper's part, and the t-shirt would be reshipped, and I would receive it by the newly promised date. Again, the date came, and went, with no t-shirt delivered. On each occasion, this company blamed UPS. I suggested that they courier the shirt to me, since I live a short distance (10 miles) from their office in Philadelphia. This suggestion was ignored. Please note that I lived in an assisted living facility at the time of my order, which had a front desk which accepts deliveries on behalf of residents. So, it is not as if UPS tried to deliver the order and could not because I was not at home. Finally, weeks later, the t-shirt was delivered. The kicker was that the design appeared to be ironed-on like they do at boardwalk t-shirt shops, whereas I had the impression from their website that the design would be printed on. When I emailed them about this, I received no response regarding this concern. I understand that things happen in transit, but I have ordered clothing items from other local, and national, websites, and have always had my orders delivered on time, or even early. Rather than taking ownership of the problem in my case, this company blamed UPS and took no responsibility for the late order. Please note that I listed my date of experience with this company as 6/4/25, as that appears to be the date when I placed my order. As stated above, however, weeks went by before I finally received my t-shirt. I will never do business with this company again.