Hopeless and disappointing after sale service:
Disappointing after sale service: S60 lite phone- rugged and waterproof,and cheap- (£127) but the sound failed completely- except via the headphones. After sales service- polite, but ineffective over 3 months-despite 3 months worth of emails, no solution to problem except at my own risk sending it for repairs and on returning the phone it was 'lost' and now I am offered 10% refund as a last resort! Simply refunding the phone promptly would be the expected solution. As they have proof of my purchase and of posting.