2 years and no results
I first placed an order with them almost 2 years ago in January 2023 and I still don't have readable results... My first results came back corrupted.. when I sent the raw data to another company they told me my data contains DNA of a black male (I'm a Caucasian female, so this was alarming). I was sent a new kit by Dante labs in march 2024. I submitted my sample immediately the day after. Since then I haven't received any feedback by them, and it says my kit is still awaiting QC inspection. (This is still true as of today - 2nd of December 2024) The kit that I purchased promised a 6 weeks turnaround time...That would be April 22.. it's now been 9 months and my kit hasn't even been past QC.