The 3rd party AI experience was one I…
The 3rd party AI experience was one I won’t forget - not in a good way. First and last time using it. On the other hand, Maria at Trsvelloge was exceptional! No ground floor room, my not being able to do the stairs made her jump to service as she called practically every hotel around and checked appropriates availability and rates. Maria at Travel lodge in Las Vegas was amazing! We still have to work the refund for this non refundable room reservation, but she assured me she could handle it the next day. She does not have the appearance of such a terrific professional desk clerk, but appearances will fool you. She was the most helpful hotel employee I have ever met.