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Tobias Marseille

Germany

1 Reviews
3 Reads
0 Useful

1 review

Tomtop

The seller sent me a damaged product

The seller sent me a damaged product. Some part of the plastic was broken. From the condition of the package in which product was delivered, you could very well tell that it was unpacked and returned by someone before me. The terrible service of tomtop sent me to my post office although I had told them that this can not be a transport damage. To possibly end up sitting on the costs and a broken product, I followed this procedure. Now I can wait 4-6 weeks until the Post Office has checked the product and returned to TomTop. Then I hope that I get a not damaged product. Thank you for the worst service in the world.

2023-06-05