A follow up review:
A follow up review: July 30. Today marks day number 70 (seventy) that we are still waiting on Liberty Home Guard to fix our refrigerator. We have been told "we're sorry" that those words are completely empty and that they appreciate our patience is also no longer valid as our patience expired for this claim about 50 days ago. Yes, over 2 months to fix a refrigerator. This company is nothing but a fraudulent song and dance team trying to not resolve or assist the customers. I would NOT ever recommend these people as their actions and words are completely against helping the client. We just received word tonight that our scheduled appointment will not longer be honored as they scheduled a technician that can not perform the necessary job--mind you, they knew at the time of scheduling that this would not be possible, but went ahead anyway. No help, compensation, or even a repaired refrigerator. BUYER BEWARE! Steven Luna (our specialized customer service representative) is also a bag of lies and false truths. I will update later as to the condition of our repair.