Will never send the reset password code…
Will never send the reset password code to email. Have not been able to log in for years now!
United Kingdom
Will never send the reset password code to email. Have not been able to log in for years now!
Please avoid them completely!!!! I ordered from them and waited for my backdrop to arrive, after waiting a few weeks past the delivery estimate I contacted them and they said it would take a while long because the whole nation is suffering we apologise for you, like I was being ignorant when I nicely asked about the date it would arrive as I needed it for a cake. After a month I had to contact them and again tried to make me feel bad about the nation suffering, I thought it was a UK site and had to ask where it was base, they said China. This is misleading because it said uk on the website and also the person replying to my emails was a person called Bella and the photo was of a blonde haired white woman, which is obviously a fake!! After a week more I asked for a refund they said they done it, after another week there was still nothing in my account so I contacted them again and they said they would do it ASAP after telling me it was already done, at this point I started being rude back to them and complained from their bad customer service and not receiving my backdrop to now not getting my money back and how it was an awful experience. Thankfully I paid through PayPal and after waiting near two months for a bloody backdrop I got my money back today. DO NOT USE.