United States
The process with Pink Laura was wonderful. We had to complete an exchange, and the process was so easy and well communicated throughout. Mia was super helpful the whole way through, even to getting our replacement product. She made sure that it was delivered in a timely manner and exactly what we needed. Perfect.
We needed to exchange the products we ordered. Even though they were on vacation, they responded to my inquiry quickly. Once they returned, the time they took to get with me and start the process was 1 day, and the communication was perfect. They handled my issue and made sure I was satisfied every step of the way. Mia was phenomenal and worked with me directly the whole way through.