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lukas dittami

Austria

1 Reviews
1 Reads
2 Useful

1 review

Mars Hydro

3 of 9 light broke within 1 year, no warranty

I have purchased 9 lights from Mars hydro, 2 of them show damaged LEDs after a couple of months. 1 of them completely stopped working. The support will show passive resistance, asking the same questions and demanding the same pictures etc. multiple times. I have over 27 massages in the conversation with no resolution yet. If I am lucky, I might get one replacement, but I will have to pay Import fees and wait for delivery from China. At this point, the passive resistance of the support and fake warranty caused more damage than just buying a replacement from a serious and trustworthy brand.

2025-12-22Helpful 2