Where is my order!!!!
Hi, I ordered 3 baby nursing covers from new frog on 18 December 2018. When i sent an email requesting which date it"ll be received as I saw a notification that its been shipped out. I received a reply regarding the nursing covers features etc. When i emailed to say that i know the features of it and reinterated what i was enquiring then i received a responds saying that delivery will be between 15-35 days. So I waited 35 days, which I was suppose to receive it on between 23 or 24 or 25th January 2019 but I didnt. I then emailed new frog asking when will I receive my order because its 35 days and past days. They sent me a response saying that they cant track the order but it has arrived in the delivery country and that delivery takes 25 - 35 days and that I should allow a furthermore few days for delivery. I actually feel that NEW FROG is a fraud and their info response is rubbish because every company that does shipping, can track the necessary orders, yet they saying they cant. All these pathetic stories after they"ve received payment and there"s no other way one can take this matter further or even call to enquire.