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D Mancino

United States

1 Reviews
1 Reads
1 Useful

1 review

dresslily

I ordered four tops from bdressly they…

*UPDATE I am giving them three stars due to the following* I was able to get my refund back It took quite some time and alot of hard work with constant back and forth with the company. It makes me a bit more comfortable to know that I was able to get thru to them and hope that it will improve their customer service relations. I honestly feel their refund policy should be updated but I'm one person and I'm sure that is not enough for them to want to improve. I honestly could have overlooked the quality issue with the clothing if this refund was handled correctly the first time. When we order online we trust that we are getting a great product but in addition to the product we all expect a great customer experience both were lacking with my initial order experience. I thank Trust pilot for creating a platform that makes it easy to hold companies accountable for their mistakes and one that gives them the opportunity to do right by their customers. Thank you Dresslily for righting this wrong. ______________________________________________ I ordered four tops from Dresslily they were rosegal brand. I measured myself prior to placing the order to be sure I was ordering the correct fit. Upon receipt the products they were poorly made and very large in certain areas and super tight in other areas on all three pieces. The fourth has still yet to arrive. They do not have the sizing correct nor are their descriptions and reviews accurate. I honestly think they are scammers...Falsifying information to make you think your getting a quality product at affordable price. They will not return or exchange anything they require photographs and if your photographs are not sufficient to them they will blatently deny the return. The worst part is I can't use the clothes and I couldn't even give them away if I wanted to either because they are so horribly made. Save yourself the headache, stress and money. Don't order from them. Such a huge disappointment!

2019-02-17Helpful 1