Website hanged upon payment completion
Webpage hanged when redirecting to payment completion page. Order didn't appear in order history and hence no Order ID number. Website did not ask for OTP but received an SMS saying that a payment of S$194.40 was made. Called bank and was told transaction was successful. Sent an email to customerservice @smartbuyglasses.com.sg. Really hope that this can be resolved quickly. Dear admin of smartbuyglasses.com.sg, please respond to my email asap if you're reading this. Thank you. Updated review: The staff were prompt in rectifying the problem. Was informed that the order was processed, but it was not showing in my account.