Wrong sandals delivered
I ordered a pair of orthotic sandals and when they finally arrived weeks later, they were not even packed in a box and they were clearly not orthotic and did not look like what I ordered at all. I have waited so long for these and now summer is practically over. Wish i had read the reviews first! After this I asked to return the item and said I wanted a refund. They replied saying I could keep it and they would give me 30% refund! These sandals probably cost next to nothing and I dread to think of the conditions in which they were made. This really is unacceptable. When I refused 30 % they offered me a 50% refund. When I refused that and insisted on a full refund, they said I would only receive that if I destroyed the sandals and took photos of them destroyed!! This is unethical and anti-ecological and I refuse to be part of it. They want to claim the insurance so they wouldn't have to pay anything for sending the wrong goods. This is how they make their money. how many others must have been scammed in the same way. I refused to destroy them so they said their only option was to offer me 50% back - with no offer to return the sandals. I accepted and will give the sandals to charity. However it wasn't even 50% so either they are trying to steal even more cash from me or they just can't do the math!! Will never use Stunahome again.