SCAM COMPANY
SCAM COMPANY Having purchased some waterproof shoes, I decided to return them. I read and followed the policy requirements. The company replied saying they would only offer a refund if I damaged the shoes, sent photos and only on this basis would I get a refund. Despite numerous emails, they remained steadfast in their request and despite temptation to oblige, I have decided not to do so. See below their email to me. Dear customer, Sorry to keep you waiting. Considering your insistence on a full refund, we agree to your request. To ensure that you can receive a full refund smoothly, we need you to complete the following steps: (1) You need to completely damage the product so that it cannot be reused; (2) You take photos of completely damaged products; (3) You need to send photos in the email. We can arrange a full refund for you once we have checked the photos and they are completely damaged. (This solution proposal will not cause you any losses, but also save you the time and cost of returning the goods) If you have any questions, please feel free to contact us again. Best regards, Camil Customer Service Center