First class from purchase to repair
I bought my futon from Futonland 5 years ago, and it's been great. Recently, we opened it and absolutely could not close it. We visited the store and got a demo, we talked on the phone with Hammad, we sent photos, and once they determined that we needed service, they made a date. Arrived on time, fixed the problem at once, wished me a nice day, and did it for a very reasonable charge. First class from purchase to repair.