Appalling service - do not use
Appalling service - do not touch. Ordered an item for a holiday. Not understanding their website, I ordered a shirt and paid for next day delivery (cost as much as the shirt itself doubling the order value). The shirt didnt arrive before we left for a 3 week holiday. The shirt was required for an event on the holiday and is not something I'd normally where Knowing it wasnt going to arrive before our holiday I tried to cancel the order. I was told by them I couldn't cancel it. They then went on to try and scare me by saying that refusing a delivery would "complicate the refund process". The short was delivered whilst I was on holiday. I have just tried to start a return via their website. Again they try to scare you by saying within their return page, "it'll take weeks to return and will cost you so why not keep the item". I went ahead with the return return request and received a reply within 30mins saying the item fell outside of their return period. If you intend to buy from this shambolic outfit, make sure you are really happy with the item BEFORE ordering and accept any issues no matter what they might be BEFORE ordering..... You will have NO RECOURSE once the item is ordered