Horrible website
Horrible website. If you shall ever have the misfortune to buy goods of low quality, then you can be sure that noone on Alibaba will help you, in fact they protect their own and scam customers. A return rate of 20% on Amazon due to faulty items apparently wasn't enough proof for them that there is anything wrong with the item. It's "your risk as a seller" they say. No, it's not my entrepreneurial risk to buy goods of low quality. That's just insane.