Could Be The Reason I Miss My Best Friend's Wedding
A month ago I booked two tickets with FlightsBird. They called me a few days after saying there were issues with the airline (American) and needed to move me to Delta, to which I said okay. Those tickets never came. I called multiple times and each time they said that it was "processing" and promised me a specific date I could expect the tickets by ("sometime this week", next Monday", "tomorrow"). Finally, three days before my flight, I was promised I would have the issue resolved personally by the manager there by 5:00PM the following day. You probably won't be surprised to hear, nothing was ever resolved and I have to buy my tickets now, two days before the flight. Prices have skyrocketed. If they would have been upfront about their inability to provide me tickets earlier, I could have gotten them from another company at a reasonable price. If anyone has information about the feasibility of pressing a lawsuit against this company for their deceit please let me know. And to Brock: you lied to me repeatedly and have put me in a really terrible position because of it. I hope all of your personal experiences with other companies in the future match my experience with yours.