Shambolic quality control on the U8000F. Dreadful backlight bleed and no sign of my refund 😡
I bought the U8000F, and it arrived with atrocious, unwatchable backlight bleed that ruined dark scenes completely. Thinking it was just a rogue unit, I went through the hassle of getting a replacement—only for the second one to arrive with the exact same terrible flaw. That isn't bad luck; it's a fundamental design flaw and a complete lack of quality control. When you spend your hard-earned money, you expect basic visual standards. Instead, you get sub-par panels and the absolute nightmare that is their customer service. Their support team is a joke. When you try to resolve it, you’re met with hollow apologies, zero accountability, and robotic agents reading from scripts who just talk absolute BS to buy time. They hide behind sluggish return networks, dragging their heels on refunds for their sub-standard products while holding onto your cash. An absolute disgrace of an experience from a global tech giant. Avoid the U8000F and save yourself the headache—Samsung either .com or UK has completely lost my business for good. I hope Samsung crash a burn as they will. I've been loyal for years but bye you are gone 👋